Frequently asked questions

We are opening Saturday 23rd November 2024, then will reopen on Friday 29th November 2024 and will be operating on fridays, saturdays and sundays only following on from this date. This will allow us time to carry out our usual farming activities during the week. Check the opening times here (javascript:void(0))and reserve your slot to visit us via the online booking system.(javascript:void(0))

The booking system only applies to visits up until 8th December 2024, no need to book a slot after this date. One slot should be booked per vehicle. Each booking will cost £5 and will include a £5 voucher which is redeemable against any tree you purchase. E.g. Bring a tree costing £30 to the checkout, show your £5 voucher (from your email) and this tree will only cost you £25 on the day. Your £5 voucher must be used in full at the time of purchase and can't be exchanged for cash. The voucher can only be redeemed when purchasing a tree.

The time slot relates to your arrival time, not the length of your stay. You're welcome to spend as long as you would like in our plantation.

We are very busy on the farm looking after our animals, so we won’t be able accommodate customers outside of the specified times.

Dogs are welcome but must be kept on a lead at all times

Due to health and saftey regulations you won't be allowed to use any of our, or your own equipment within the field. But don't worry, our friendly staff will take care of the cutting and netting of your tree, you just need to find and tag your favourite.

Trees are a perishable product and will deteriorate with time and so are non-refundable.