Frequently asked questions
Do you only open on selected dates?
We would like to visit outside of the specified opening times, is this possible?
Can we return our tree?
Can we bring a dog?
Can I have a go at chopping down my own tree?
Due to health and saftey regulations you won't be allowed to use any of our, or your own equipment within the field. But don't worry, our friendly staff will take care of the cutting and netting of your tree, you just need to find and tag your favourite.
How does the online booking system work?
In 2021 we are operating an online booking system instead of booking via facebook or email. One slot should be booked per vehicle. Each booking will cost £5 and will include a £5 voucher which is redeemable against any tree you purchase. E.g. Bring a tree costing £30 to the checkout, show your £5 voucher (from your email) and this tree will only cost you £25 on the day.
My time slot is only 15 minutes long, can I stay longer than this?
The time slot relates to your arrival time, not the length of your stay. You're welcome to spend as long as you would like in our plantation.